About the Role
Mobius Materials is seeking a Head of Customer Growth to drive net revenue growth by optimizing take rate, sell-through rate, and seller-to-buyer conversion. This role will lead pricing strategy, improve operational efficiency, and scale our customer operations to support 5x orders per week.
You’ll be joining us in our office in Shockoe Bottom in Richmond, Virginia. We’re fully in-person 3 days per week, but are flexible about working from home or remotely as needed.
This is a full-time, executive-level position with a competitive salary and equity package, depending on experience.
Key Outcomes
- Net Revenue Growth: Increase monthly customer net revenue 5x by December.
- Increase Take Rate: Achieve a 30% take rate by the end of the year through improved pricing strategies and value-added services.
- Boost Sell-Through Rate: Improve sell-through to 30% within 12 months by increasing buyers for key SKUs, optimizing pricing, and expanding direct buys.
- Scale Order Capacity: Expand the team’s ability to handle 5x orders per week by year-end.
- Build & Lead a High-Performing Team of A-players.
Who We’re Looking For
If the following sounds like you, this role could be a great fit:
- You are data-driven and can analyze trends to drive customer growth.
- You understand pricing strategies, take rate dynamics, and marketplace optimization.
- You have deep customer empathy and can identify ways to maximize customer success.
- You are strategic and process-oriented, with experience scaling teams and operations.
- You thrive in a fast-paced startup environment and are ready to take ownership.
- You have strong leadership skills, balancing high-level vision with hands-on execution.
Cultural Fit
At Mobius, we live by six core principles:
- It’s Our Trash – Own the outcomes.
- No Shenanigans – Act with integrity and transparency.
- Buy a Fire Extinguisher – Invent our own instruction manual and wing it if we need to.
- Customers’ Success is Our Success – Choose the option that will make our customers succeed and we will succeed.
- Champion Circularity – Reduce industrial waste.
- Keep Things Human – Don’t take ourselves too seriously!
About Mobius Materials
Mobius Materials is a fast-growing marketplace helping electronics manufacturers buy and sell chips safely, quickly, and at market prices. Forecasting the right number of chips to buy when manufacturing a hardware product is a hard problem. If you overbuy, you end up with excess inventory, and if you underbuy, you end up scrambling to find the parts you need. Mobius solves both of these problems by closing the loop: we help customers sell their excess components and quickly find stock when needed.
Besides helping our customers, we’re also helping the planet. The electronics industry throws away $15 billion of chips annually—most of the chips we sell would have otherwise gone into a landfill.
How to Apply
Please send your resume and an email introducing yourself to hiring+headofcustomergrowth@mobiusmaterials.com. If you have any questions about this role, please reach us there as well.